At gl99 Casino, your privacy matters. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the gl99 platform at gl99.club. We operate in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Please read this policy carefully before registering or using any gl99 service.
Six core principles that guide how gl99 handles your personal information every day.
gl99 collects personal data only for legitimate, specified purposes — account registration, KYC verification, payment processing, and service improvement. We never collect data we don't need.
gl99 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the gl99 platform and to comply with Philippine legal obligations.
All data transmitted between your device and gl99 servers is protected by TLS/SSL encryption. Sensitive data at rest — including payment details and ID documents — is stored using AES-256 encryption.
Under RA 10173, you have the right to access, correct, delete, and port your personal data. gl99 provides clear channels to exercise these rights — no runaround, no unnecessary delays.
gl99 retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by Philippine law. Account data is deleted within 90 days of verified account closure.
In the unlikely event of a data breach affecting your personal information, gl99 will notify affected users and the National Privacy Commission (NPC) within 72 hours, as required by Philippine law.
The Data Privacy Act of 2012 (RA 10173) grants you the following rights as a gl99 user based in the Philippines.
This Privacy Policy applies to all personal data collected by gl99 Casino ("gl99," "we," "us," or "our") through the gl99.club website, mobile applications, and any related services. By registering an Account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please do not use the Platform.
gl99 Casino ("gl99") operates the online gaming platform accessible at gl99.club, offering live dealer casino games, slot games, sports betting, bingo, and related entertainment services to eligible players in the Philippines. gl99 is the data controller responsible for the personal data collected through the Platform.
gl99 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations. The DPO is responsible for overseeing gl99's data protection strategy and ensuring compliance with applicable privacy laws. Contact details for the DPO are provided in Section 14 of this Policy.
gl99 collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, residential address | Account communication, support, transaction notifications |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session logs | Security monitoring, fraud prevention, platform optimization |
| Usage Data | Games played, wager amounts, session duration, bonus usage | Responsible gaming monitoring, personalization, analytics |
| KYC Documents | Scanned copies of government-issued IDs, proof of address | Identity verification, regulatory compliance |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, dispute resolution, service improvement |
gl99 does not collect sensitive personal information (as defined under RA 10173) beyond what is strictly necessary for KYC compliance and responsible gaming obligations. We do not collect biometric data, health information, or political affiliations.
gl99 collects personal data through the following means:
gl99 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
gl99 uses your personal data for the following purposes:
gl99 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
gl99 does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
All third-party service providers engaged by gl99 are contractually required to process personal data only for the specified purpose, maintain appropriate security measures, and comply with the Data Privacy Act of 2012.
Some of gl99's service providers may process data outside the Philippines. In such cases, gl99 ensures that appropriate safeguards are in place — including contractual clauses requiring equivalent data protection standards — in accordance with NPC guidelines on cross-border data transfers.
gl99 uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the core Platform features. Note that disabling strictly necessary cookies may impair Platform functionality.
gl99 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While gl99 takes all reasonable precautions to protect your data, no internet transmission or electronic storage system is 100% secure. You are responsible for maintaining the security of your gl99 login credentials. If you suspect unauthorized access to your Account, contact gl99 support immediately via live chat.
gl99 retains personal data for the following periods, after which data is securely deleted or anonymized:
Where retention beyond these periods is required by a specific legal obligation, court order, or regulatory directive, gl99 will retain the relevant data for the required period and notify you where practicable.
To exercise any of your rights under the Data Privacy Act of 2012 — including access, rectification, erasure, objection, or data portability — please contact gl99's Data Protection Officer using the details in Section 14. gl99 will respond to verified requests within fifteen (15) business days, as required by NPC regulations.
To protect your privacy, gl99 may require you to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to unauthorized parties.
If you are not satisfied with gl99's response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The gl99 Platform is strictly intended for individuals aged twenty-one (21) years and above. gl99 does not knowingly collect personal data from persons under 21 years of age. If gl99 discovers that personal data has been collected from an underage individual, the Account will be immediately suspended, all data will be deleted, and any deposited funds will be returned to the payment source after identity verification.
If you are a parent or guardian and believe that your child has registered an Account on the Platform, please contact gl99 support immediately via live chat or at the email address in Section 14.
The gl99 Platform may contain links to third-party websites or services — for example, payment provider portals. This Privacy Policy applies only to the gl99 Platform. gl99 is not responsible for the privacy practices of third-party websites and encourages you to review the privacy policies of any third-party site you visit. gl99 does not endorse or make any representations about third-party websites.
gl99 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Material changes will be communicated to registered users via email or in-platform notification at least seven (7) days before the changes take effect. The "Last Updated" date at the top of this Policy will be revised accordingly.
Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated Policy, you must close your Account before the effective date.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact gl99's Data Protection Officer:
gl99 targets a response to all privacy-related inquiries within five (5) business days. For urgent security concerns, please use the 24/7 live chat channel for the fastest response.
You may also contact the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated: www.privacy.gov.ph (external — please visit directly in your browser).
Now that you know how gl99 protects your data, join thousands of Filipino players enjoying live blackjack, slots, bingo, and more — with fast GCash withdrawals and 24/7 Filipino support.
21+ For players aged 21 and above only. Play responsibly. Gambling is addictive. Know when to stop.